Elm Tree Clinic Closure Notice
Elm Tree Clinic will permanently close effective May 31, 2026.
We are no longer accepting new patients. Online appointment requests, new-patient intake, routine service inquiries, and employment inquiries are no longer available through this website.
Emergency and Crisis Information
Elm Tree Clinic cannot provide emergency care through this website.
- If you are experiencing a medical emergency, call 911.
- If you are experiencing a mental health or substance-use crisis, call or text 988.
- If you need urgent medical advice, contact your current healthcare provider, local urgent care center, or nearest emergency department.
Medical Records Requests
Current and former patients may request copies of their medical records. Elm Tree Clinic primarily processes medical-record requests by email and fax. Records may be sent to the patient or to another healthcare provider by electronic delivery, fax, or another approved method depending on the request and applicable privacy requirements.
Note: If you are unable to submit a request by email or fax, please call the Medical Records Department for alternative instructions. Paper copies or mailed records may be provided when required by law or by special arrangement.
To protect patient privacy, Elm Tree Clinic may require identity verification before records are released. A signed written request or authorization may be required when records are sent to another healthcare provider or another person designated by the patient, or when required by applicable privacy laws. Certain records, including substance-use-disorder treatment records, may require specific written consent before they can be disclosed.
Elm Tree Clinic will act on medical-records access requests within the time required by applicable law.
Please do not send sensitive medical information through any general website contact form. This website is for closure and records information only.
When emailing the Medical Records Department, please include only the information needed to identify your request. Do not include detailed medical information in an email unless you have been instructed to do so.
Requesting Records for Another Provider
If you would like your records sent directly to a new healthcare provider, please include the provider’s name, office address, phone number, fax number, and secure email address, if available. A signed written request or authorization may be required.
Continued Care
Patients should contact their insurance plan, primary care provider, local community health center, or another licensed healthcare provider to arrange continued care. Elm Tree Clinic does not provide emergency services through this website.
Record Retention
Elm Tree Clinic will maintain medical records in accordance with applicable federal and Massachusetts record-retention and privacy requirements.
Final Notice
After the closure date, Elm Tree Clinic will not provide appointments, new patient intake, routine treatment, or clinical services. This website will remain available for closure information and medical-records request instructions.